It is important that we offer you the full service and you can use the parts that suit you.
We will meet you at your home or at one of our showrooms to discuss your new kitchen, bathroom or bedroom. We will listen to your requirements and show you the range of appropriate options to achieve your dream room. If we are meeting at your home we take detailed measurements of your proposed space. If we first meet at the showroom this will need to take place before agreeing the final design.
Our designer will produce plans and 3D computer designs in high definition so that you can see exactly how the proposal will work – you can even take a virtual tour. Together we can then make amendments to your design with you in real time so that you can get a feel for what you love. We are always happy to make as many changes as necessary to make sure you have the perfect design.
Once you are happy with the design we can provide a detailed quotation. We can continue to make changes to ensure everything, including the price, meets your expectations.
Only then will we take and confirm your order.
You will recieve a call from our project manager who will meet with you, conduct a survey to ensure everything will run smoothly. We can then confirm your start date and provide you with a schedule of works, so you know what is happening and when it will take place.
We will agree a start date with you and order up all the components required into our warehouse well in advance so that we can ensure there are no shortages or damaged items.
Once we commence the work in your home we will also keep you informed at every stage of the process and you will have a dedicated contact throughout.
On completion, we will meet with you in your home to ensure you are completely satisfied before we leave you to enjoy your new room.
We have a dedicated after sales team, so in the unlikely event anything comes up after this, simply get in touch and we will aim to have anything resolved as quickly as possible. As always your dedicated contact will keep you informed along the way.